I had an unexpected situation develop Where I was suddenly without
Windshield wipers during a fairly heavy snow storm. I was able to drive home
and early in the morning of the first business day, I called Bergstrom’s and I
was told that I could bring the car in and they would work me in between previously
scheduled maintenance appointments. My vehicle was repaired within an hour...
THANK YOU BERGSTROM’S
We didn’t have an appointment because we broke down just south of Green Bay and they were the nearest GM service center. They were booked but still managed to fit us in and get us back on the road. We are extremely grateful for the quick and professional service.
My salesman was great but when it came down to signing my loan papers I was told my bank wasn’t open and I have to go through BMO, this was approximately 5pm The next day I called my bank and they said they were open until 7. Now I need to refinance and probably pay fees for the title.
Our experience was great however, I would say that it seemed like the only salesman working was ours, TJ. Additionally, we waited a long time for financial paperwork to begin. Our only gripes, everything else went extremely well.
I came in for an oil change on my 2017 Regal. The service was done in a very timely manner and efficiently. Waiting area is comfortable and has nice amenities. I am always greeted in a very friendly manner.