The Bergstrom Service Team went above and beyond to get our vehicle in for service.
We were on our way from Minneapolis to Door County for a wedding when our vehicle broke down. In spite of it being a very busy day/weekend for the service department, Ann, Bob and Aaron made a special effort to get our vehicle in and to get it repaired so we could retrieve it the following day. A huge thank you to everyone!
Excellent staff that was very helpful and kind. Helped give my kids an area to play without disturbing other guests. Plus the kids thought it was special to get a juice and cookie so thank you for the excellent experience. We will definitely be return customers.
I am always very pleased with my service, this time was for my wife's vehicle, we received the same excellent service and they even delivered the vehicle to our home when it was completed saving us a trip to the dealership. Thank you Bergstrum
The second you show up you start to receive excellent five star service. They make sure to sit down to go over what's happening tha day with your vehicle and then if you choose to wait for your car you can wait in a wonderful guest seating area which is serviced with drinks and snacks. Everyone who works there is super friendly.
Not happy that I need to spend 600$ in the next month to have service done on the 2009 Yukon Denali we purchased less than two months ago. The service should have been done before we purchased the vehicle