Customer Reviews

Everything was excellent!!!

That forgot to put a bolt in the bracket for the tranmision lines up the transmission houseing.

very good service, nice people to work with, and very satisfied when I had problems with there actions.

I had a friendly and knowledgable customer service representative help answer all of my questions completely and thoroughly. The wait to have my oil changed was a tad lengthy however, as I normally do not have to wait that long. Overall, it was a positive experience.

I made an appointment which was pointless because the garage was behind so no one looked at my car for hours. When someone finally called to tell me what was wrong with the vehicle they originally gave me the wrong information and had to call back to correct themselves. On top of that we also found out that the extra warranty we purchased when we bought the car was not what we were told, and basically that the sales man had lied to us when we bought the vehicle, so we weren't covered like we thought we were. We were then told a manager would contact us and haven't heard from anyone in over a week. I will never shop at your dealership again and I won't be recommending you either. Horrible experience all around.

Great service

Always an enjoyable experience l. Bergstrom staff are friendly, courteous, and professional! I recommend Bergstrom to everyone I meet!

repairs were done in a timely manner and customer service was excellent.

Recently in for an oil change with tire rotation. Staff were detailed, friendly, courteous and timely. They got me in and out when expected. Loved the car wash and the later appointments. This time my experience was rated a 5 however I've had not so good experiences so this is why I gave the 6 rating for recommendation. This rating will go up if my experiences continue to improve. Love the fact my sales guy from 3 years ago still remembers me and comes to chat when he sees me. Great sales guy Doug Seeman!! Thank you!

Good

This previous experience has been good. The other time, all my information was not on file and I had to get it corrected about 3-4 different times.

very good, as always

Scott Carrol really helped me out. He even helped on the repair. Best service you could ask for. I will be back again because of service like this.

Good service. Car wash nice touch.

I really appreciate the friendly and professional way that Abby does her job. It promotes confidence that the rest of the organization is great also!

It went as they always do. No surprises.

Bad service

This is our 4th vehicle through Bergstrom. We have always had exceptional customer service.

Very friendly. Quick.

lube-oil-filter,nothing exciting about that.