Customer Reviews

Very friendly and knowledgeable associates. Ann Emmel is wonderful. She goes the mile to answer all your questions.

I always have a good experience in dealing with Bergstrom, but I do find your labor charges a bit high. I never get an extended warranty... maybe I should, but never had it explained completely enough so always just said ... no.

Being extremely busy, they were able to squeeze me in for my minor emergency. I thanked everyone and said I was extremely grateful for helping me.

Very professional. Great crew of people. This is my car/truck dealer.

The service team was very helpful even with the loaner vehicle shortage. I was always called not the other way around.

Emily is awesome!

I had confused the dates of my service appointment and Marnie was able to accommodate my mistake without any hesitation

My first appointment was very disappointing, 2 1/2 and they came back to my with less info than I told them before the appointment! End of day and falling behind with other work. I was not very happy to say the least. Leilanni Schleis was my service advisor, she ask me to make another appointment. She said that I could get a loaner to use for this appointment, I scheduled another 50 minute trip to Green Bay and was provided with a very nice loaner. 5 days later I received notice my truck was repaired under warranty. I am pleased with the service and the assistance Leilanni provided.

Very welcoming feeling at the store with all employees.

It seems to take a long time for only an oil change to take place. This isn���t the first time just thought I���d mention.

Steve was very professional and courteous. He really knows his stuff. The technical lady that took me through the controls of the truck was spectacular as well.

Doug was very helpful. Especially in the crazy time we are in. It took 3 months for my truck to get here, but Doug emailed once a week giving me status updates. I felt bergstrom did a good job through an awful situation.

Easy transaction with plenty of information to make my vehicle choice.

Prompt reliable

Easy drive up check in. Great communication with front desk. Great interaction with Ann. I���m very satisfied

It took an awful long time to complete all paperwork. A closing on a house purchase was how it felt.

This is the second time that I have had my brand new car in and both times incomplete work done. Also no car wash done after even telling them about it and having them put it on my work order that I didnt recieve a car wash. Tried to tell me thats the way the seat cooling works and how it is until I showed them that I have another brand new vehicle just like it that we can compare it to. Not impressed thats for sure

No hassle.

Morgan was very helpful to check me in without an appointment due to an unknown issue with my vehicle, and provided fantastic communication throughout the diagnostic and repair process. Thank you!

Everyone involved with the sale of my new vehicle was awesome. Everything was explained in detail and handled professionally. I highly recommend this dealership.