Customer Reviews

always prompt service.

My maintenance manager Ann was outstanding. She worked over almost a two week period to help diagnose an intermittent problem & get it fixed!

Everything has worked out well. Everyone I've dealt with so far in the service department has been great!

VERY GOOD AND FRIENDLY.

this is a grea a great staff an great service . treated royally by ann. roy

Unfortunately, I am a frequent customer to the dealership because my car is 13 years old and needs a lot of repairs. However, I ALWAYS get excellent service. Everyone is friendly, accommodating and always willing to extend the best services and hospitality they can offer. I mostly deal with Scott and Abby who are the best! But everyone is great there. They make dealing with my expensive repairs bearable.

Awesome customer service!

Everyone was very helpful, especially the service writer, Abby. The waiting area was also very nice, clean and lots of comfortable chairs to sit in.

Business as usual, no problems, smooth sailing, said about an hour when it took only 40 minutes.

They were very friendly and service was fast.

They are always super friendly and accomodating

I trust Bergstrom's with the maintenance of my Terrain. My husband is no longer able to take care of things he used to do. It is great to have confidence in the service at your garage.

Scott always treats me great, I love working with him. Mike, that gives me a ride when I drop my vehicle off is also great! Thanks guys!

The service was excellent the time waiting was an hour however the cost is higher than a Ford Dealer in Door County that we had our truck serviced at with the same oil, filter, tires rotated, and multi-point inspection. Everything between the two services were comparable except for the labor which in turn drove the total cost up to +$20 over the Ford Dealer. I may consider taking my Buick to the Ford Dealer for service next time.

It was fantastic! Vety courteous as always! I love the driver that took me to work! Great guy!

Always treated very well.

very efficient, fast and friendly service.

Bergstrom has a fine team in Green Bay. Everyone goes out of their way to help you even if they are not your sales person. This is my second time dealing with Doug Seeman and he was one of the big contributing factor for choosing my purchase with Bergstrom.

reliable service, reasonable wait time, not too pricey--I'll be back

The dealership was able to locate the truck I was looking for based on the specs I provided.